One of the things we come across a lot on our training, particularly around email, is the issue of ‘connectivity addiction’: Blackberrys and other mobile email devices are set up in such a way to encourage an addiction to being connected rather than an addiction to getting things done! If you’re emailing on a Sunday or at midnight and doing this regularly, or if you’re constantly stressing about being ‘in the loop’ on everything, you’ll know what we mean.
Remember, it’s bad email etiquette to be regularly expecting employees to respond to emails sent late in the evening, so particularly if you’re a senior manager or someone with a large influence over the working culture of your organisation, then beware! Our email training includes a workshop looking at ‘Email Etiquette’, where we help organisations discuss how some of the bad email practice in any organisation can effect productivity and sanity-levels. We help teams to draw up an email manifesto to develop better ground rules. It’s not your average
time management training, but we can assure you it really changes things!